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FAQ

What are the payment methods?
At McCatalouge you can conventionally pay via PayPal.
A PayPal account is required for this payment method and you have to log in to this during the payment process. If you don't have a PayPal account, you can simply set up a free account on their website. All PayPal transactions are subject to the PayPal privacy policy. You can find this under https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Customers from Germany and Austria can also buy on account.

Where can i find my order?
You will receive an order confirmation with an overview of your order, the price and the order date by email. If you have any questions about your order, please send an email to TeamBD.eu@havi.com

How can i track my order?
After your order has been shipped, you will receive an email with a tracking number. Please note that it can take up to 24 hours for the shipment to be tracked.

Is it possible to see a list of all McCataloge products?
Yes, you can explore our products in various categories on our website. While some products are part of the McCatalouge permanent product range, others will be available in limited quantities as part of a particular collection.
Frequently, new products will be featured on the McCatalouge page. We therefore recommend that you make your way to the homepage regularly to take a look at any new products in.

Do McCatalouge's products live up to all applicable legislation?
Yes. All McCatalouge products comply with applicable EU legislation, are tested according to McDonald's regulations and produced in McDonald's audited facotries.

Is it possible to order customer specific products?
Yes. For customized products please fill in our Custom Order form: Custom Order | McCatalogue

Is it possible to order higher volumes than what is on stock?
We at the McCataglouge team always try to have the right quantities per item in stock, but unfortunately we don't always succeed. For repeat or multiple orders, please contact us under Contact | McCatalogue or write an email to TeamBD.eu@havi.com

This website uses cookies, which are necessary for the technical operation of the website and are always set. Other cookies, which increase the usability of this website, serve for direct advertising or simplify interaction with other websites and social networks, will only be used with your consent.
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